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Shipping, Returns & Trading Terms

Shipping

*During the traditional Christmas break, some orders (ordered just prior to Christmas), may not be despatched until two weeks after Christmas.  Furthermore, Safetyline is not open during Victorian designated public holidays. Please take the information into account when allowing for shipping.

Safetyline charges freight based on your delivery destination and cart total with a minimum charge of $16.50.
Please use the freight calculator in the cart to generate a quote.

Safetyline aims to despatch goods to you within 48 hours.  Additional freight charges may be applied for remote locations.

Estimated Delivery Times

  • NSW, VIC, TAS, QLD & SA - 3-5 working days
  • WA - 5-7 working days
  • NT - 7-10 working days

To ensure a smooth delivery of your goods, please make sure you fill in the details as requested on our website fully, especially detailed street address.  

Also, please make sure you have sufficient assistance to unload your goods at your end because some of these may be heavy or bulky. No liability will be accepted by Safetyline for any charges associated with re-deliveries, particularly where the delivery cannot be made due to a customer not being present, or where the products cannot be unloaded.

No insurance is included in the purchase price or delivery charges for goods in transit.

Deliveries outside Australia will be charged at cost.  Please email us for an estimate of the cost of such freight.


Returns

Please note that returns because of a change of mind by you will not be accepted by Safetyline.

Faulty goods may be returned if unused and returned in the original packaging.  No other returns will be accepted.

Any goods falling under this category must be available for collection by us or our carrier within 30 days of receipt of goods.  You should email us to arrange collection in such a situation.

Notification of a potential return must be made in writing via email to Safetyline within 7 days of receipt of goods.

Should you return a faulty good to us as per the above condition/s, we reserve the right to replace, repair or refund at our discretion.


Trading Terms

Safetyline does not offer discounts beyond the published price.  Safetyline does not offer credit or trading accounts – all purchases must be pre-paid prior to shipping.